Servicio informático correspondiente al servició de atención de usuarios TIC

contract notice

Following the summary about the notice 2024/S 002-003042 dispatched in the year 2024.


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Contracting authority CORPORACIÓ CATALANA DE MITJANS AUDIOVISUALS, S.A. 1 info
Barcelona (ES511) more authorities
Type of the contracting authority Body governed by public law
Main activity Other
Type of contract Services
Main CPV code
Place of performance Cataluña (ES51) more
Country ES; - country: ES
Document type Contract notice
Procedure Open procedure
Type of bid Submission for all lots
Award criteria Lowest price
Regulation European Union, with participation of GPA countries
Publication date 2024-01-03 00:00:00
Deadline 2024-01-30 00:00:00
Values 5˙592˙500.00 EUR (estimated total)

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Section I: Contracting authority

I.1) Name and addresses please identify all contracting authorities responsible for the procedure

Official name
CORPORACIÓ CATALANA DE MITJANS AUDIOVISUALS, S.A. [National registration number: ESA08849622]
Postal address
Carrer Oriol Martorell, 1 BARCELONA
Postal code: 08970
NUTS code: n.d. tipo 1 N.D. (n.d. tipo 1)
Country
Spain (ES)
Contact person
Marta Escudé Telephone: +34 934999489 E-mail: administracioiserveiscompres@ccma.cat Fax: +34 933721253
Internet address(es)
Main address: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA)
Address of the buyer profile: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA)

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other activity: Telecomunicaciones

Section II: Object

II.1) Scope of the procurement

  • II.1.1) Title

    Servicio informático correspondiente al servició de atención de usuarios TIC (Reference number 2312OB04)

  • II.1.2) Main CPV code

    72590000 Computer-related professional services

  • II.1.3) Type of contract

    Services

  • II.1.4) Short description

    El objeto de esta concurrencia es la contratación por parte de la Corporació Catalana de Mitjans Audiovisuals, SA de los servicios de Unidad de Atención al Cliente. Este servicio estará distribuido en tres funcionalidades: atención usuario, «on site» y monitorización de los sistemas y servicios.

  • II.1.5) Estimated total value

    Value excluding VAT 5˙592˙500.00 Currency EUR

    for framework agreements or dynamic purchasing systems – estimated total maximum value for the entire duration of the framework agreement or dynamic purchasing system

  • II.1.6) Information about lots

    This contract is divided into lots

    no

II.2) Description

II.2.4) Description of the procurement

El objeto de esta concurrencia es la contratación por parte de la Corporació Catalana de Mitjans Audiovisuals, SA de los servicios de Unidad de Atención al Cliente. Este servicio estará distribuido en tres funcionalidades: atención usuario, «on site» y monitorización de los sistemas y servicios

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

2˙796˙250.00 Currency: EUR Value excluding VAT:

for framework agreements or dynamic purchasing systems – estimated total maximum value for the entire duration of the framework agreement or dynamic purchasing system

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in days: 24

This contract is subject to renewal: yes

Description of renewals: El contrato tendrá una duración inicial de dos años y se prorrogará automáticamente por anualidades hasta sumar un máximo de cuatro años, salvo que alguna de las partes manifieste a la otra parte, con una antelación mínima de 90 días a la fecha de finalización del período inicial o de la prórroga, su voluntad de no prorrogar el contrato

II.2.10) Information about variants

Variants will be accepted: no

II.2.11) Information about options

Options: no

Section III: Legal, economic, financial and technical information

No info

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date (dd/mm/yyyy): 2024-01-30

Local time (hh:mm): 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

  • CA
  • ES

IV.2.7) Conditions for opening of tenders

Date (dd/mm/yyyy): 2024-01-31

Local time (hh:mm): 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: no

VI.4) Procedures for review

VI.4.1) Review body

Official name
CORPORACIÓ CATALANA DE MITJANS AUDIOVISUALS, S.A. [ESA08849622]
Postal address
Carrer Oriol Martorell, 1 BARCELONA 08970 - nuts: n.d. tipo 1
Country
ES
Contact person
Marta Escudé Telephone: +34 934999489 E-mail: administracioiserveiscompres@ccma.cat Fax: +34 933721253
Internet address(es)
Main address: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA) | Address of the buyer profile: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA)

VI.4.2) Body responsible for mediation procedures

Official name
CORPORACIÓ CATALANA DE MITJANS AUDIOVISUALS, S.A. [ESA08849622]
Postal address
Carrer Oriol Martorell, 1 BARCELONA 08970 - nuts: n.d. tipo 1
Country
ES
Contact person
Marta Escudé Telephone: +34 934999489 E-mail: administracioiserveiscompres@ccma.cat Fax: +34 933721253
Internet address(es)
Main address: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA) | Address of the buyer profile: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA)

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures

ver pliegos

VI.4.4) Service from which information about the review procedure may be obtained

Official name
CORPORACIÓ CATALANA DE MITJANS AUDIOVISUALS, S.A. [ESA08849622]
Postal address
Carrer Oriol Martorell, 1 BARCELONA 08970 - nuts: n.d. tipo 1
Country
ES
Contact person
Marta Escudé Telephone: +34 934999489 E-mail: administracioiserveiscompres@ccma.cat Fax: +34 933721253
Internet address(es)
Main address: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA) | Address of the buyer profile: https://contractaciopublica.gencat.cat/ecofin_pscp/AppJava/cap.pscp?reqCode=viewDetail&idCap=203758&cap=Corporaci%F3%20Catalana%20de%20Mitjans%20Audiovisuals,%20SA%20(CCMA,%20SA)

Date of dispatch of this notice

Date of dispatch of this notice (dd/mm/yyyy): 2023-12-29

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