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SMART-UP

Vulnerable consumer empowerment in a smart meter world

Total Cost €

EC-Contrib. €

Partnership

Views

Outcomes and
results

SMART-UP project word cloud

Explore the words cloud of the SMART-UP project. It provides you a very rough idea of what is the project "SMART-UP" about.

metering country shown depending intend units training packages profit actively smart customers besides gap embarked encourage savings meter practices ways trained workers feedback frontline consolidate households dsos services consumers national inform active experiment encouraged demand people serve social intends roll everyday communicate displays them house offers home display benefits income saved tested utilities residential time deployment empowering contact staff householders meters actors advise context appropriately ihd installers dso overarching energy modify disseminated data fill unless vulnerable fitted empowered effect

Project "SMART-UP" data sheet

The following table provides information about the project.

Coordinator	ALPHEEIS SAS Organization address address: ROUTE DES LUCIOLES 1200 ESPACE BEETHOVEN BAT 2 city: VALBONNE postcode: 6560 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.
Coordinator Country	France [FR]
Project website	http://smartup-project.eu
Total cost	791˙493 €
EC max contribution	791˙493 € (100%)
Programme	1. H2020-EU.3.3.7. (Market uptake of energy innovation - building on Intelligent Energy Europe)
Code Call	H2020-EE-2014-3-MarketUptake
Funding Scheme	CSA
Starting year	2015
Duration (year-month-day)	from 2015-03-01 to 2018-07-31

Partnership

Take a look of project's partnership.

#	participants	country	role	EC contrib. [€]
1	ALPHEEIS SAS ALPHEEIS SAS Organization address address: ROUTE DES LUCIOLES 1200 ESPACE BEETHOVEN BAT 2 city: VALBONNE postcode: 6560 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	FR (VALBONNE)	coordinator	172˙812.00
2	PROJECTS IN MOTION LIMITED PROJECTS IN MOTION LIMITED Organization address address: IX-XIFER, TRIQ TAL-MILORD, BIDNIJA city: MOSTA postcode: MST 5053 website: http://www.pim.com.mt contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	MT (MOSTA)	participant	174˙125.00
3	NATIONAL ENERGY ACTION LBG NATIONAL ENERGY ACTION LBG Organization address address: LEVEL 6 WEST ONE FORTH BANKS city: NEWCASTLE UPON TYNE postcode: NE1 3PA website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	UK (NEWCASTLE UPON TYNE)	participant	157˙932.00
4	AISFOR SRL AISFOR SRL Organization address address: VIA DI VILLA SEVERINI 54 city: ROMA postcode: 191 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	IT (ROMA)	participant	156˙312.00
5	ASOCIACION ECOSERVEIS ASOCIACION ECOSERVEIS Organization address address: CALLE CAMPRODON 3 city: BARCELONA postcode: 8012 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	ES (BARCELONA)	participant	130˙312.00

Map

Project objective

The overarching aim of SMART-UP is to encourage the active use of Smart Meters and In-House Displays by vulnerable customers, in those Member States where the roll-out of Smart Meters has been embarked upon. Indeed, previous studies have shown that Smart Meters do not lead to energy savings in the residential sector unless households actively use them and are encouraged to modify their everyday practices. Our project intends to fill in this gap, while also raising awareness on demand response services. The way we intend to do so is by developing a training program for installers, social workers and other frontline staff in contact with vulnerable people, so that they can inform vulnerable consumers about the benefits brought about by smart metering and advise them on how to use their Smart Meter and In Home Display (IHD) units (where fitted) to best effect, each time they are in contact with them. Indeed, most vulnerable and low-income householders require a one-to-one and on-going support. The training packages will be tested and improved before getting disseminated towards the major actors involved in smart meters deployment (DSOs, energy utilities, installers…). From 50 to 100 installers or other frontline staff will be trained in each project partner’s country. Each of them will deliver face-to-face advise to 10 to 20 households, so as to reach 1,000 households in each country. DSO and energy utilities (depending on the national context) will be involved to provide the necessary support for this experiment and to ensure further dissemination of the training packages. Besides empowering vulnerable consumers, the project will serve to get some feedback on their specific needs and on the ways to appropriately communicate with them and help them take profit of smart metering. The project will also help consolidate data on how much energy can be saved if vulnerable householders are empowered to make best use of the opportunities that Smart Metering offers.

Deliverables

List of deliverables.
Report on the support to households	Documents, reports	2019-07-23 11:04:46
Final publishable report	Documents, reports	2019-07-23 11:04:46
Feedback on energy monitoring tool	Documents, reports	2019-07-23 11:04:46
Final Report WP6	Documents, reports	2019-07-23 11:04:46
Final status of pilot activities	Documents, reports	2019-07-23 11:04:46
Report on the international conference including participants list	Documents, reports	2019-07-23 11:04:46
Video (documentary format) of the event with conclusions and main discussions from different partners experiences	Websites, patent fillings, videos etc.	2019-07-23 11:04:45
Report on stakeholders\' engagement M41	Documents, reports	2019-07-23 11:04:45
Report on dissemination activities	Documents, reports	2019-07-23 11:04:45
Report on stakeholders\' engagement M18	Documents, reports	2019-07-23 11:04:45
Training packages in English, French, Italian, Spanish and Maltese	Documents, reports	2019-07-23 11:04:45
Status of households engagement in each Country	Documents, reports	2019-07-23 11:04:45
Mid-term status of pilot activities	Documents, reports	2019-07-23 11:04:45
Manual for installers and/or front-line staff to use as an aid when advising vulnerable households	Documents, reports	2019-07-23 11:04:45
Report on stakeholder training event in each country	Documents, reports	2019-07-23 11:04:45
Public Web Portal	Websites, patent fillings, videos etc.	2019-07-23 11:04:45
Energy consumption and review tool for vulnerable consumers	Other	2019-07-23 11:04:45

Take a look to the deliverables list in detail: detailed list of SMART-UP deliverables.

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The information about "SMART-UP" are provided by the European Opendata Portal: CORDIS opendata.

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