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SIMPATICO

SIMplifying the interaction with Public Administration Through Information technology for Citizens and cOmpanies

Total Cost €

EC-Contrib. €

Partnership

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Outcomes and
results

SIMPATICO project word cloud

Explore the words cloud of the SIMPATICO project. It provides you a very rough idea of what is the project "SIMPATICO" about.

perspective machine interaction reducing offline rely wisdom seamless public coming civil expertise database combining collective fail easier difficult proposing citizenpedia made adapt qualified enormous simpatico collected domain daily profiles services ones servants sources personalized burden copied types explicit saving language exploited counterparts standardized combines crowd raised efficient technologies administrative professionals time citizens contributions interactions ranging companies doubts community implicit money logs extracted designed resource online learning released pa match administration

Project "SIMPATICO" data sheet

The following table provides information about the project.

Coordinator	FONDAZIONE BRUNO KESSLER Organization address address: VIA SANTA CROCE 77 city: TRENTO postcode: 38122 website: www.fbk.eu contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.
Coordinator Country	Italy [IT]
Project website	http://www.simpatico-project.eu/
Twitter	https://twitter.com/H2020Simpatico
Total cost	3˙628˙718 €
EC max contribution	3˙628˙718 € (100%)
Programme	1. H2020-EU.3.6. (SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies)
Code Call	H2020-EURO-6-2015
Funding Scheme	RIA
Starting year	2016
Duration (year-month-day)	from 2016-03-01 to 2019-02-28

Partnership

Take a look of project's partnership.

#	participants	country	role	EC contrib. [€]
1	FONDAZIONE BRUNO KESSLER FONDAZIONE BRUNO KESSLER Organization address address: VIA SANTA CROCE 77 city: TRENTO postcode: 38122 website: www.fbk.eu contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	IT (TRENTO)	coordinator	712˙500.00
2	UNIVERSIDAD DE LA IGLESIA DE DEUSTO ENTIDAD RELIGIOSA UNIVERSIDAD DE LA IGLESIA DE DEUSTO ENTIDAD RELIGIOSA Organization address address: AVENIDA DE LAS UNIVERSIDADES 24 city: BILBAO postcode: 48007 website: http://www.deusto.es contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	ES (BILBAO)	participant	516˙718.00
3	ENGINEERING - INGEGNERIA INFORMATICA SPA ENGINEERING - INGEGNERIA INFORMATICA SPA Organization address address: PIAZZALE DELL'AGRICOLTURA 24 city: ROMA postcode: 144 website: www.eng.it contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	IT (ROMA)	participant	480˙000.00
4	SPARTA TECHNOLOGIES LTD SPARTA TECHNOLOGIES LTD Organization address address: SUITE 1E BASIL CHAMBERS 65 HIGH STR NORTHERN QUARTER city: MANCHESTER postcode: M4 1FS website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	UK (MANCHESTER)	participant	462˙000.00
5	THE UNIVERSITY OF SHEFFIELD THE UNIVERSITY OF SHEFFIELD Organization address address: FIRTH COURT WESTERN BANK city: SHEFFIELD postcode: S10 2TN website: www.shef.ac.uk contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	UK (SHEFFIELD)	participant	441˙250.00
6	HI IBERIA INGENIERIA Y PROYECTOS SL HI IBERIA INGENIERIA Y PROYECTOS SL Organization address address: CALLE JUAN HURTADO DE MENDOZA 14 PISO BAJ city: MADRID postcode: 28036 website: www.hi-iberia.es contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	ES (MADRID)	participant	390˙000.00
7	BENG BUSINESS ENGINEERING S.R.L. IN BREVE BENG S.R.L. BENG BUSINESS ENGINEERING S.R.L. IN BREVE BENG S.R.L. Organization address address: VIALE ANDREA DORIA 2/B city: CATANIA postcode: 95125 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	IT (CATANIA)	participant	167˙500.00
8	COMUNE DI TRENTO COMUNE DI TRENTO Organization address address: BELENZANI 19 city: TRENTO postcode: 38122 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	IT (TRENTO)	participant	156˙250.00
9	SHEFFIELD CITY COUNCIL SHEFFIELD CITY COUNCIL Organization address address: TOWN HALL city: SHEFFIELD postcode: S1 1UJ website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	UK (SHEFFIELD)	participant	153˙750.00
10	CONSELLERIA DE POLITICA SOCIAL XUNTA DE GALICIA CONSELLERIA DE POLITICA SOCIAL XUNTA DE GALICIA Organization address address: Edificio Administrativo San Caetano s/n city: SANTIAGO DE COMPOSTELA postcode: 15781 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	ES (SANTIAGO DE COMPOSTELA)	participant	148˙750.00

Map

Project objective

A seamless interaction with the public administration (PA) is crucial to make the daily activities of companies and citizens more effective and efficient, saving time and money in the management of administrative processes. In particular, online public services have an enormous potential for reducing the administrative burden of companies and citizens, as well as for creating saving opportunities for the PA. This potential is however far from being fully exploited. Online services made available by the PA typically rely on standardized processes, copied from their offline counterparts and designed only from the public sector organizations’ own perspective. This results in online services that fail to adapt to the specific needs of citizens and companies. With SIMPATICO, we address the issues above by proposing a novel approach for the delivery of personalized online services that, combining emerging technologies for language processing and machine learning with the wisdom of the crowd, makes interactions with the PA easier, more efficient and more effective. SIMPATICO combines top-down knowledge of the PA with bottom-up contributions coming from the community. These contributions can be of different types, ranging from the qualified expertise of civil servants and professionals to problems and doubts raised by citizens and companies that find online services difficult to use. Our approach is able to take into account both explicit information sources coming from citizens, professionals and civil servants, and implicit ones, extracted from user logs and past user interactions. SIMPATICO’s ‘learning by doing’ approach will use this information and match it with user profiles to continuously adapt and improve interactions with the public services. All the collected information on public services and procedures will be made available within Citizenpedia, a collective knowledge database released as a new public domain resource.

Deliverables

List of deliverables.
Dissemination & communication materials	Documents, reports	2020-01-20 17:40:34
Citizens & stakeholders engagement & community building plan v1	Documents, reports	2020-01-20 17:40:34
SIMPATICO evaluation report v2	Documents, reports	2020-01-20 17:40:33
User interactions modelling and design	Documents, reports	2020-01-20 17:40:34
Dissemination plan	Documents, reports	2020-01-20 17:40:34
SIMPATICO platform validation report v2	Documents, reports	2020-01-20 17:40:33
Project management plan	Documents, reports	2020-01-20 17:40:34
Basic methods and tools for human computation	Other	2020-01-20 17:40:34
Citizenpedia framework specification and architecture	Documents, reports	2020-01-20 17:40:33
Basic version of text and workflow adaptation	Other	2020-01-20 17:40:34
Basic methods and tools for user interaction automation	Other	2020-01-20 17:40:34
SIMPATICO platform requirements and architecture v1	Documents, reports	2020-01-20 17:40:34
Ethics compliance report	Documents, reports	2020-01-20 17:40:34
Project website	Websites, patent fillings, videos etc.	2020-01-20 17:40:34
Use-case planning & evaluation v1	Documents, reports	2020-01-20 17:40:34
Data management plan v1	Documents, reports	2020-01-20 17:40:34
Intermediate activity report	Documents, reports	2020-01-20 17:40:31
Advanced methods and tools for human computation	Other	2020-01-20 17:40:32
SIMPATICO interoperability framework and use-case environments v1	Other	2020-01-20 17:40:31
Final Human computation framework	Other	2020-01-20 17:40:32
Final user interaction automation framework	Other	2020-01-20 17:40:32
Data management plan v2	Open Research Data Pilot	2020-01-20 17:40:31
Advanced methods and tools for user interaction automation	Other	2020-01-20 17:40:31
SIMPATICO platform validation report v1	Documents, reports	2020-01-20 17:40:31
Citizens & stakeholders engagement & community building plan v2	Documents, reports	2020-01-20 17:40:31
SIMPATICO platform requirements and architecture v2	Documents, reports	2020-01-20 17:40:31
SIMPATICO evaluation report v1	Documents, reports	2020-01-20 17:40:31
Use-case planning & evaluation v2	Documents, reports	2020-01-20 17:40:31
Advanced version of text and workflow adaptation	Other	2020-01-20 17:40:31
Final text and workflow adaptation	Other	2020-01-20 17:40:31
SIMPATICO interoperability framework and use-case environments v2	Other	2020-01-20 17:40:31

Take a look to the deliverables list in detail: detailed list of SIMPATICO deliverables.

Publications

List of publications.
year	authors and title	journal	last update
2016	Gustavo Paetzold and Lucia Specia Collecting and Exploring Everyday Language for Predicting Psycholinguistic Properties of Words published pages: 1669-1679, ISSN: , DOI:	Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics: Technical Papers	2020-01-20
2016	Gustavo Paetzold and Lucia Specia Anita: An Intelligent Text Adaptation Tool published pages: 79-83, ISSN: , DOI:	Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics: System Demonstrations	2020-01-20
2016	Sara Tonelli, Alessio Palmero Aprosio, Francesca Saltori SIMPITIKI: a Simplification corpus for Italian published pages: , ISSN: 1613-0073, DOI:	Proceedings of the 3rd Italian Conference on Computational Linguistics	2020-01-20
2016	Gustavo Paetzold and Lucia Specia Understanding the Lexical Simplification Needs of Non-Native Speakers of English published pages: , ISSN: , DOI:	Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics: Technical Papers	2020-01-20
2017	Gustavo Paetzold and Lucia Specia Lexical Simplification with Neural Ranking published pages: 34-40, ISSN: , DOI:	Proceedings of the 15th Conference of the European Chapter of the Association for Computational Linguistics	2020-01-20
2018	Alessio Palmero Aprosio and Giovanni Moretti Tint 2.0: an All-inclusive Suite for NLP in Italian published pages: , ISSN: , DOI:	Proceedings of the Fifth Italian Conference on Computational Linguistics (CLiC-it 2018)	2020-01-20
2016	Corcoglioniti, Francesco; Palmero Aprosio, Alessio; Nechaev, Yaroslav; Giuliano, Claudio MicroNeel: Combining NLP Tools to Perform Named Entity Detection and Linking on Microposts published pages: , ISSN: , DOI: 10.5281/zenodo.1048867	3	2020-01-20
2018	Carolina Scarton; Lucia Specia Learning Simplifications for Specific Target Audiences published pages: , ISSN: , DOI: 10.5281/zenodo.1410313	Proceedings of ACL 7	2020-01-20
2017	Paetzold, Gustavo Henrique; Alva-Manchego, Fernando; Specia, Lucia MASSAlign: Alignment and Annotation of Comparable Documents published pages: , ISSN: , DOI: 10.5281/zenodo.1040790	7	2020-01-20
2017	Fernando Alva-Manchego; Joachim Bingel; Gustavo Henrique Paetzold; Carolina Scarton; Lucia Specia Learning How to Simplify From Explicit Labeling of Complex-Simplified Text Pairs published pages: , ISSN: , DOI: 10.5281/zenodo.1042504	4	2020-01-20
2018	Carolina Scarton; Gustavo Henrique Paetzold; Lucia Specia Text Simplification from Professionally Produced Corpora published pages: , ISSN: , DOI: 10.5281/zenodo.1410451	Proceedings of LREC 8	2020-01-20
2018	Palmero Aprosio, Alessio; Menini, Stefano; Tonelli, Sara; Ducceschi, Luca; Herzog, Leonardo Towards Personalised Simplification based on L2 Learners\' Native Language published pages: , ISSN: , DOI: 10.5281/zenodo.1565296	Proceedings of the 5th Italian Conference on Computational Linguistics 4	2020-01-20
2018	Koldo Zabaleta, Diego LÃ³pez-de-IpiÃ±a, Enrique Sanz, Ane Irizar-Arrieta, Vincenzo Cartelli, Giuseppe Modica, Orazio Tomarchio Human Computation to Enhance E-Service Consumption among Elderlies published pages: 1221, ISSN: 2504-3900, DOI: 10.3390/proceedings2191221	Proceedings 2/19	2020-01-20
2018	Carolina Scarton; Gustavo Henrique Paetzold; Lucia Specia SimPA: A Sentence-Level Simplification Corpus for the Public Administration Domain published pages: , ISSN: , DOI: 10.5281/zenodo.1410455	Proceedings of the Eleventh International Conference on Language Resources and Evaluation 5	2020-01-20
2017	Tonelli, Sara; Palmero Aprosio, Alessio; Mazzon, Marco The impact of phrases on Italian lexical simplification published pages: , ISSN: , DOI: 10.5281/zenodo.2534079	Proceedings of CLIC-it 4	2020-01-20
2017	Zampieri, Marcos; Malmasi, Shervin; Paetzold, Gustavo Henrique; Specia, Lucia Complex Word Identification: Challenges in Data Annotation and System Performance published pages: , ISSN: , DOI: 10.5281/zenodo.1040837	5	2020-01-20
2017	Carolina Scarton; Lucia Specia; Alessio Palmero Aprosio; Sara Tonelli; Tamara MartÃn Wanton MUSST: A Multilingual Syntactic Simplification Tool published pages: , ISSN: , DOI: 10.5281/zenodo.1042481	Proceedings of IJCNLP 4	2020-01-20

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