#	Pagina
attuale pagina	/open-h2020/projects/217723/index.html
-1	/open-fp7/projects/188054/index.html
-2	/open-h2020/per-topic/understudied/list/index.html
-3	/open-h2020/projects/224206/index.html
-4	/open-h2020/per-topic/maturation/list/index.html
-5	/open-h2020/projects/205994/results.html
-6	/open-h2020/projects/193973/results.html
-7	/open-h2020/projects/202570/results.html

Opendata, web and dolomites

Free-AI

Free AI-assisted customer service for small businesses

Total Cost €

EC-Contrib. €

Partnership

Views

Outcomes and
results

Free-AI project word cloud

Explore the words cloud of the Free-AI project. It provides you a very rough idea of what is the project "Free-AI" about.

scaling prospects intelligence expensive client free assisted sme inbound customer small bots computer upscaling solution natural integrate service vast automate disrupt global customers programs prototype launch firm emphasis questions swiftly uniquely 170 ai website websites conversation resolves back transforms proven handle international true platform widget effort competitive conduct roadmap capability smes submitted majority instantly demand programming language sonetel countries external rests businesses saas plan technological chat globally communication determinant web realise entrepreneurs voice internal powered responded position automated chatbot inquiries accelerated feasibility artificial foundation market strategy paying successful exponential company business instrument innovation diverse

Project "Free-AI" data sheet

The following table provides information about the project.

Coordinator	SONETEL AB (PUBL) Organization address address: PO BOX 647 city: STOCKHOLM postcode: 114 11 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.
Coordinator Country	Sweden [SE]
Project website	https://beta.sonetel.com/en/
Total cost	71˙429 €
EC max contribution	50˙000 € (70%)
Programme	1. H2020-EU.3. (PRIORITY 'Societal challenges) 2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs) 3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
Code Call	H2020-SMEInst-2018-2020-1
Funding Scheme	SME-1
Starting year	2018
Duration (year-month-day)	from 2018-04-01 to 2018-09-30

Partnership

Take a look of project's partnership.

#	participants	country	role	EC contrib. [€]
1	SONETEL AB (PUBL) SONETEL AB (PUBL) Organization address address: PO BOX 647 city: STOCKHOLM postcode: 114 11 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	SE (STOCKHOLM)	coordinator	50˙000.00

Map

Project objective

This project will develop a business plan for the international upscaling and launch of a novel Artificial Intelligence (AI) powered customer service for small businesses. Today, the ability to swiftly handle and respond to the text-based questions and inquiries from potential customers submitted through the company’s website is an important determinant of the competitive position of any business. The market has already responded to this demand through exponential growth of chat bots – computer programs that aim to automate responses to the prospects and maintain a conversation with a client in natural language. However, the vast majority of small businesses are not a part of this growth. To develop and launch a chatbot is expensive, requires vast programming effort and understanding of diverse aspects of natural language processing. Sonetel aims to disrupt the market and make AI-assisted customer service available to any company globally. We have developed the prototype of the service, which allows our customers to integrate automated text service capability in their websites through a simple web Widget. Sonetel’s solution uniquely and instantly resolves a wide range of the external and internal communication needs for small businesses – with an emphasis on the inbound customer communication – for free. In the back-end, our new service rests on the firm technological foundation of the Sonetel Voice SaaS platform. This platform has proven to change the way small businesses conduct international customer service activities. It transforms SMEs into true global entrepreneurs. The platform currently has 100,000 paying customers 170 countries. As a part of the SME Instrument Phase 1 feasibility assessment, we will develop a roadmap for scaling our innovation globally. If successful, the project will allow Sonetel to experience accelerated growth and fully realise its business development strategy.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "FREE-AI" project.

For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.

Send me an email (fabio@fabiodisconzi.com) and I put them in your project's page as son as possible.

Thanks. And then put a link of this page into your project's website.

The information about "FREE-AI" are provided by the European Opendata Portal: CORDIS opendata.

More projects from the same programme (H2020-EU.3.;H2020-EU.2.3.;H2020-EU.2.1.)

TAPPXSSAI (2019)

Development of a system for automatic ad insertion into on-demand streaming video to provide new monetization mechanisms to the media industry

Woodywood pickering (2019)

Bio-based (fully renewable) cost effective Polymer for new generation of ecological Coatings leveraging a disruptive innovation in the use of Pickering emulsion.