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Opendata, web and dolomites

Close SIGNED

Redefining the customer journey of live event visitors

Total Cost €

EC-Contrib. €

Partnership

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Close project word cloud

Explore the words cloud of the Close project. It provides you a very rough idea of what is the project "Close" about.

create visitors fans engagement models platform loyal buy digitally actual revenues whereas purely tickets promoter chat typically revenue first enriched content weeks event advantages revolutionize months engage journey advertising artists unknown industry personalization mobile business net group close data believe customers brands ticketing nps improvement paying selling mining powerful offline app events integrate score customer payments period opportunity grab digital empower itself purchase live satisfaction organizers benefit valuable

Project "Close" data sheet

The following table provides information about the project.

Coordinator	CLOSE BV Organization address address: PRINSENGRACHT 437 A city: AMSTERDAM postcode: 1016 HM website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.
Coordinator Country	Netherlands [NL]
Total cost	71˙429 €
EC max contribution	50˙000 € (70%)
Programme	1. H2020-EU.3. (PRIORITY 'Societal challenges) 2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs) 3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
Code Call	H2020-SMEInst-2018-2020-1
Funding Scheme	SME-1
Starting year	2019
Duration (year-month-day)	from 2019-07-01 to 2019-12-31

Partnership

Take a look of project's partnership.

#	participants	country	role	EC contrib. [€]
1	CLOSE BV CLOSE BV Organization address address: PRINSENGRACHT 437 A city: AMSTERDAM postcode: 1016 HM website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	NL (AMSTERDAM)	coordinator	50˙000.00

Map

Project objective

Typically, customers buy tickets for live events weeks to months in advance. However, the customer journey is focused purely on selling tickets, and the event itself. Organizers do not grab the opportunity to engage with their customers in the period between ticketing purchase, and the event itself. Neither do they engage with customers after the event.

At Close, we believe actual visitors, paying customers and loyal fans are most valuable for the live event industry. With our Close platform we empower brands, artists and event organizers to improve the customer journey digitally - before, during and after the event - to get customers close. With Close, we are able to revolutionize the live event industry from offline to digital first, by means of personalization of content and improvement of customer engagement.

Event organizers can benefit from Close through the following advantages: - Increased Net Promoter Score (NPS) and higher customer satisfaction. - Enriched Data: group chat features makes it possible to identify currently unknown visitors, whereas data mining allows for powerful targeting. - Increased revenue: create digital consumer revenues with in-app payments, integrate mobile advertising and build new business models.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "CLOSE" project.

For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.

Send me an email (fabio@fabiodisconzi.com) and I put them in your project's page as son as possible.

Thanks. And then put a link of this page into your project's website.

The information about "CLOSE" are provided by the European Opendata Portal: CORDIS opendata.