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CitizenLab

Total Cost €

EC-Contrib. €

Partnership

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Outcomes and
results

CitizenLab project word cloud

Explore the words cloud of the CitizenLab project. It provides you a very rough idea of what is the project "CitizenLab" about.

cities analysing deemed netherlands interests global international city platform 83 78 matching interactions malaysia responsive feeling helps clear operations highest expertise younger reflected amongst intelligence countries saving opinions pilots urban trl digital customizable solution citizens reports millennials belgium cloud whilst citizen unfit budget tight governmental feedback governments kuala communication minimal public channels software bridge limited traction co accessible citizenlab facilitation world live facilitates relates fact engaged reaching disruptive automatically odi municipal tap alike 15 customers right service solutions consequently faster create gap lumpur counts preliminary easily government collective ready efforts scheme deployments demonstrated

Project "CitizenLab" data sheet

The following table provides information about the project.

Coordinator	CITIZENLAB Organization address address: MEUSEGEMSTRAAT 105 city: WOLVERTEM postcode: 1861 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.
Coordinator Country	Belgium [BE]
Project website	https://www.citizenlab.co
Total cost	71˙429 €
EC max contribution	50˙000 € (70%)
Programme	1. H2020-EU.2.1.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT)) 2. H2020-EU.2.3.1. (Mainstreaming SME support, especially through a dedicated instrument)
Code Call	H2020-SMEINST-1-2016-2017
Funding Scheme	SME-1
Starting year	2017
Duration (year-month-day)	from 2017-03-01 to 2017-08-31

Partnership

Take a look of project's partnership.

#	participants	country	role	EC contrib. [€]
1	CITIZENLAB CITIZENLAB Organization address address: MEUSEGEMSTRAAT 105 city: WOLVERTEM postcode: 1861 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	BE (WOLVERTEM)	coordinator	50˙000.00

Map

Project objective

CitizenLab is a cloud-based Software as a Service platform on which citizens co-create their city. The platform facilitates a two-way communication between the city and its citizens by matching the right urban challenges with the right citizens based on their expertise and/or interests. By automatically analysing citizens’ feedback and opinions, the platform helps cities tap into the collective intelligence of citizens, whilst enabling them to reach out to more citizens and saving them resources. Whilst the facilitation of digital interactions between governments and citizens has been identified as a clear priority at the highest level, today there are very limited digital means to do so, in an easy accessible way. This is reflected in the fact that today, over 78% of citizens reports that current communication channels used by government deemed are deemed unfit Consequently, 83% of citizens amongst millennials feeling that municipal governments are not responsive to their citizens' needs, as they cannot easily reach them effectively. City governments are on a tight budget, and need ready-to-use and customizable solutions to bridge this communication gap with their citizens. CitizenLab enables its government to reach out to more and younger citizens, faster, with minimal efforts and at low ‘cost per engaged citizen’. The platform is currently live, and counts customers across 3 countries (Belgium, the Netherlands and Kuala Lumpur in Malaysia), reaching TRL 7. CitizenLab relates the topic “ODI Scheme” offering its disruptive solution to governmental authorities. The preliminary pilots conducted with its current customers demonstrate that CitizenLab will impact European and global public authorities and citizens alike, as significant demonstrated traction in only 1 year of operations with 15 deployments in 3 countries, and with high international growth potential as demonstrated by the interest from cities from all across the world.

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The information about "CITIZENLAB" are provided by the European Opendata Portal: CORDIS opendata.