FastFix

Monitoring Control for Remote Software Maintenance

Coordinatore	S2 GRUPO DE INNOVACION EN PROCESOS ORGANIZATIVOS SL    more  Organization address address: CALLE RAMIRO DE MAEZTU 7 bajo city: VALENCIA postcode: 46022 contact info Titolo: Mr. Nome: Luis Cognome: Ballester Email: send email Telefono: 34963110300 Fax: 34963106086
Nazionalità Coordinatore	Spain [ES]
Totale costo	3˙479˙974 €
EC contributo	2˙617˙328 €
Programma	FP7-ICT Specific Programme "Cooperation": Information and communication technologies
Code Call	FP7-ICT-2009-5
Funding Scheme	CP
Anno di inizio	2010
Periodo (anno-mese-giorno)	2010-06-01   -   2013-02-28

 Partecipanti

#	participant	country	role	EC contrib. [€]
1	S2 GRUPO DE INNOVACION EN PROCESOS ORGANIZATIVOS SL  Organization address address: CALLE RAMIRO DE MAEZTU 7 bajo city: VALENCIA postcode: 46022 contact info Titolo: Mr. Nome: Luis Cognome: Ballester Email: send email Telefono: 34963110300 Fax: 34963106086	ES (VALENCIA)	coordinator	0.00
2	INESC ID - INSTITUTO DE ENGENHARIA DE SISTEMAS E COMPUTADORES, INVESTIGACAO E DESENVOLVIMENTO EM LISBOA  Organization address address: Rua Alves Redol city: LISBOA postcode: 1000029 contact info Titolo: Mr. Nome: Paolo Cognome: Romano Email: send email Telefono: 351213000000 Fax: 351213000000	PT (LISBOA)	participant	0.00
3	PRODEVELOP  Organization address address: PLAZA JUAN DE VILLARRASA city: VALENCIA postcode: 46001 contact info Titolo: Mr. Nome: Jose Cognome: Abellan Email: send email Telefono: 34661661914 Fax: 34963510968	ES (VALENCIA)	participant	0.00
4	TECHNISCHE UNIVERSITAET MUENCHEN  Organization address address: Arcisstrasse city: MUENCHEN postcode: 80333 contact info Titolo: Ms. Nome: Ulrike Cognome: Ronchetti Email: send email Telefono: +49 89 28922616 Fax: +49 89 28922620	DE (MUENCHEN)	participant	0.00
5	TXT E-SOLUTIONS SPA  Organization address address: Via Frigia city: MILANO postcode: 20126 contact info Titolo: Ms. Nome: Alessandra Cognome: Bagnato Email: send email Telefono: +39 022577 1725 Fax: +39 0225771 738	IT (MILANO)	participant	0.00
6	UNIVERSITY OF LIMERICK  Organization address address: NATIONAL TECHNOLOGICAL PARK, PLASSEY city: LIMERICK postcode: - contact info Titolo: Prof. Nome: Mike Cognome: Hinchey Email: send email Telefono: 35361233607 Fax: 35361213036	IE (LIMERICK)	participant	0.00

Mappa

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 Obiettivo del progetto (Objective)

FastFix will enable time- and cost-efficient maintenance and support services, by monitoring software applications, replicating execution failures, and automatically generating patches.nSoftware maintenance and support services are key factors to customers' perception of software quality. Customers are more demanding about these services, while contribution of maintenance to products total cost of ownership should be reduced.nReducing maintenance costs is even more crucial for SME's. Their software products often cover specific niches. To take full advantage of this, SMEs must get access to global markets, what is usually hampered by the lack of an adequate on-site customer support.nSoftware vendors need a system to remotely provide a high quality support service to their customers, improve user experience and facilitate corrective, preventive and adaptive maintenance – of both new and existing software products.nFastFix results will include a platform and a set of open source tools to on-line monitoring of execution environments, gathering semantic information on application and user behaviour. This information is sent in real time to a support centre, taking special care on privacy and security issues. Using event correlation techniques, FastFix identifies failure symptoms, performance degradation or changes in user behaviour and allow for failure replication, patch generation and patch deployment, resulting in a self-healing software application.nMain objectives are to develop (1) tools to gather context information on user and application, (2) a run-time with minimum impact on application performance, (3) a secure method to send this information to a centralized fault analysis platform, (4) a tool to detect software failures, undesirable execution trends and performance degradation, (5) a platform to replicate failure conditions within a virtual machine and (6) a tool to generate change strategies and necessary patches.