RAIKA SIGNED

Project "RAIKA" data sheet

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 Partnership

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 Project objective

90% of all issues affecting ICT infrastructures are known and documented issues , that could have been avoided, but still outages happen. Many aspects of our everyday life rely on ICT systems and the trend shows it will increase to the point where we will soon fully depend on them. When technical issues cause interruptions to these services, the results can be dramatic. Imagine the chaotic and even life-threatening effects of outages in airport flight control systems, life support systems in hospitals, banks, railway management systems. Every ICT solution vendor maintains their own Knowledge base where these issues are documented in human readable format. These sources of information are used by System Administrators and Engineers maintaining and supporting the ICT environments to help them troubleshoot and resolve the issues. Unfortunately, this vast information database is only used reactively. Runecast has been at the forefront of developing Runecast Analyzer technology for over 3 years. During these 3 years we have built a world class development team based in the Czech Republic that has developed cutting edge, patent pending, technology. Runecast’s flagship product, Runecast Analyzer, has been leveraging manual translation of the existing knowledge base records into computer readable records to prevent issues on thousands of virtual environments running VMware platform ever since its release in October 2015. RAIKA, our disruptive solution is designed to proactively scan ICT systems to identify all known issues that can be prevented within that system. It does so by gathering and parsing information from public knowledge bases, then using Artificial Intelligence (AI) and human expertise to translate it to machine usable data. This data is then used to analyze configuration and logs on the ICT environment. The result is the ability to identify known technical issues and problematic patterns before they cause service interruptions.